A small amount was deducted from the ticket price when the ticket was purchased.

A small payment (e.g. 2 yen, 11 yen) will be processed to check the validity of the card.

If you use a credit card, the amount will not be debited from your account, but if you use a debit card/pre-paid card, the amount may be debited from your account once.

This payment is refunded immediately, but it may take a few days to a few weeks for the refund to appear on your statement (refund to your account), depending on the credit card company you use.

We apologize for the inconvenience, but we ask that you please wait for the refund to be reflected.