Ticket function

How to apply for and pay for tickets

• For first-time users] Flow of using the ticket function
• I want to know how to buy tickets.
• What payment methods are available for the ticket price?
• Will I receive a confirmation email after applying for a ticket?
• Will a receipt be issued?
• Are payment charges applicable when purchasing tickets?

See all 8 articles

How to check your ticket

• Where can I see the tickets I have purchased?
• What should I do if I cannot log in to my account?

Cancellation, change and transfer of tickets

• Can I cancel my ticket?
• Can I change the number or type of tickets?
• Can I share (transfer) tickets?
• When sharing tickets, does the recipient need to register as a user?
• Can I invalidate a shared ticket?
• Can I cancel (refund) only some of the distributed tickets?

Event details and how to participate

• If I buy tickets for several people, can they be admitted separately?
• Where can I find out where to register for an event?
• What happens if the event is cancelled?
• How can I contact the event organiser?